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Forty-Eighth Professional Development Seminar:
International and Cross-Cultural Projects
Society of PM Professionals
of Greater Vancouver

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Click on a presentation or workshop title to view the abstract, biography, contact information, and documents available for download.

Seminar Program, April 21, 2010

• A Universal Tool for Understanding Culture Daniel Dittrich, MScIS, PMP
• Culture and the Geography of Thought Andrew Coates, BSc, PMP
• Risk Management Planning in First Nations e-Health Stan Shaw, Ph.D., PMP, Judith Law, BA, MADL, Michelle Pe�as, BSc, PMP
• Maximizing Project Management Through Understanding Cross-Cultural Diversity Richard P. Wong, MBA, PMP
• Project Management at the 2010 Olympic and Paralympic Winter Games Duncan Wood, PMP

• A Universal Tool for Understanding Culture Daniel Dittrich, MScIS, PMP
  
  Abstract Problems in project teams arise very often from cultural differences. Understanding these differences and the ways people from different cultural backgrounds think, feel and act is key to avoid or solve those potential problems. At the same time, research shows that multi-cultural teams are outperforming mono cultural teams significantly if appropriately managed.
  
  This presentation provides an introduction to the most popular universal tool for understanding cultures � the cross cultural dimensions, established by Gerd Hofstede. Hofstede has introduced a framework that categorizes cultures according to strategies for overcoming the universal chalenges of any society.
  
  Biographical Outline Daniel Dittrich is a Senior Project Manager with extensive experience in consulting and international project management. He is a certified Project Management Professional (PMP) and has worked on IT projects in France, Switzerland, Germany and Canada. As project manager for the European IT Division at Robert Bosch (the world's largest automotive supplier) he managed Business Intelligence projects and was a member of Robert Bosch's Competence Team for world wide IT policy planning (ITCT). Daniel also worked as senior project manager for the City of Vancouver on a major multi-million IT project. Currently, Daniel provides Project Management consulting and training services through his Vancouver based company PM Solutions Inc.
  
  Daniel holds a Masters Degree in Information Systems from a top rated University in Germany as well as a Business Degree from a leading Business School (ESC) in France. He has extensive international training experience combined with the Train the Trainer Certificate as part of the BC Instructor Diploma program at the Vancouver Community College.
  
  Documents for Downloading No presentation documents are available for publication. Daniel Dittrich would be pleased to provide them to attendees upon request. Contact him for assistance in obtaining these items.
  
  Contact
  Daniel Dittrich, PMP
  PM Solutions Inc.
  1405-945 Jervis Street
  Vancouver BC�� V6E 2B8
  604-418-5422
  [email protected]
  www.pmsolutions.ca
  [Back to seminar program]
  
  
• Culture and the Geography of Thought Andrew Coates, BSc, PMP
  
  Abstract Diverse views held by project team members can be challenging for the Project Manager but also helpful for problem solving. Ethnic and culture diversity in today's project teams contribute to these different perspectives. This presentation will highlight the research findings of Richard E. Nisbett, Ph.D., which focuses on how Asians and Westerners think differently, and how understanding these differences can be of benefit to the Project Manager.
  
  Biographical Outline Andrew Coates, PMP is a Manager of Business Systems with HSBC Technology Services. With over 20 years in software development and systems integration projects, Andrew's experience includes managing global, multicultural teams in the UK, US, Canada, Hong Kong, China and India.
  
  Andrew holds an undergraduate degree in Computer Science from the University of Alabama, a Certificate for Internet Marketing from University of British Columbia, Java Programming Certificate from British Columbia Institute of Technology, as well as Mandarin Certificate from Langara College in Vancouver. He obtained his PMP in 2004, and has presented for the Canadian West Coast Chapter PMI, the Society of Project Management Professionals as well as the Segal Graduate School of Business at Simon Fraser University.
  
  Documents for Downloading By using or downloading any material from this site, you agree that the material shall be for your personal use only and shall not be reproduced for other parties without the consent of the author. Right click on the document name to download the document to your computer. Left click to open the document in your browser window if your browser supports the file extension.
  Cultural Thinking Styles - Coates Law PD48.PDF
  
  Contact
  Andrew Coates, BSc, PMP
  #2403, 4390 Grange Street
  Burnaby, B.C.
  V5H 1P6
  T: 604-418-5422
  e: [email protected]
  w: www.andrewcoates.com
  [Back to seminar program]
  
  
• Risk Management Planning in First Nations e-Health Stan Shaw, Ph.D., PMP, Judith Law, BA, MADL, Michelle Pe�as, BSc, PMP
  
  Abstract First Nations eHealth, including is becoming an increasingly important means of supporting health care information across 203 First Nations across the across the province.
  
  The objective of this workshop is to use risk management techniques to assess, plan, monitor and manage project risks in eHealth projects that draw on the experience of the rich cross-cultural backgrounds of the three workshop facilitators, with case studies that focus on some of the unique challenges in working with remote First Nations communities in British Columbia.
  
  Biographical Outline Stan Shaw, Ph.D., PMP
  Stan Shaw has worked as a health care professional for over twenty years, most recently in eHealth-related projects involving information technology. As a former Director of IT for the UBC Faculty of Medicine, Stan was a key contributor to the medical school expansion program at the University of British Columbia. Since then, he has been involved in a number of province-wide eHealth initiatives, including Telehealth. He is currently engaged in projects involving First Nations eHealth and a Telestroke project involving three hospitals in the lower mainland.� Stan holds a PMP, a bachelor's degree in Medical Laboratory Science and a Ph.D. in molecular biochemistry.
  
  Judith Law, MA, PMP
  Judith Law, MA is an international project manager with over a decade of experience in designing, developing and managing health, education, and business networks in Canada, Asia and Africa. Judith was an instructional designer, developer, and facilitator for a web based training course funded by Health Canada for First Nations in British Columbia. She also advised on content development for a First Nations multimedia project, headed up by 7th Floor Media, Simon Fraser University. Prior to this, she headed a 7 year, multi-million dollar STIs/HIV/AIDS prevention project (funded by the Canadian International Development Agency) in partnership with Ministries of Health in Southern Vietnam. She is currently the E. Africa Team Leader for ASPIRE, an international woman's initiative concerned with screening and prevention in reproductive cancer. She is also involved in strategic planning and business development consulting for ICT (Information, Communication, and Technologies) initiatives in Kenya. Judith holds a Masters in Distributed Learning.
  
  Michelle Pe�as, BSc, PMP
  Michelle Pe�as is a demonstrated leader who has a solid track record of delivering complex, cross-jurisdictional projects to successful completion. With project management experience in both the profit and non-profit sectors, Michelle has especially exceeded client expectations consulting on strategic information technology assignments. Her strong analytical skills and ability to work with diverse groups lead to a unique approach to problem solving and project management. �Michelle is a Project Management Professional (PMP) and is currently obtaining her Master's degree in International Health Leadership from McGill University.
  
  Documents for Downloading By using or downloading any material from this site, you agree that the material shall be for your personal use only and shall not be reproduced for other parties without the consent of the author. Right click on the document name to download the document to your computer. Left click to open the document in your browser window if your browser supports the file extension.
  Risk 1st Nations Health - Shaw PD48.PDF
  
  Contact
  Stan Shaw, Ph.D., PMP�
  Corban Technology Solutions Inc.
  P.O. Box 45081
  4326 Dunbar Street
  Vancouver, B.C.
  V6S 2M8
  T: 604-616-1183
  F: 604-224-3767
  e: [email protected]
  w: sshaw.profiles.corbantechnology.com
  
  Judith Law, BA, MADL
  8144 Wedgewood Street,
  Burnaby, BC
  V3N 1C3
  T: 604-753-7103
  e: [email protected]
  
  Michelle Pe�as, BSc, PMP
  AMBiT Consulting Inc
  310-1847 West Broadway
  Vancouver, B.C.
  V6J 1Y6
  T: 604-662-3130
  F: 604-662-3133
  e: [email protected]
  w: www.ambit-consulting.com
  [Back to seminar program]
  
  
• Maximizing Project Management Through
  Understanding Cross-Cultural Diversity
  Richard P. Wong, MBA, PMP
  
  Abstract The face of Canada is changing. The Canadian population is rapidly diversifying and will get more diverse in the next two decades.
  
  The objective of this presentation is to provide an insight into cross-cultural diversity and how to leverage these understandings to maximize project management. Specifically the presentation will highlight cross-cultural differences encountered over the years when managing international and cross-cultural teams and projects across various industries.
  
  Biographical Outline Richard P. Wong, PMP, MBA has over 15 years of IT service delivery and management experience in banking, telecommunications, retail, online gaming, and integrated service industries. He recently worked for the Vancouver 2010 Olympic and Paralympic Games as a Venue Technology Manager (VTM) responsible for the overall planning, delivery, and management of all technology services at the Olympic and Paralympic Family Hotel venues - high profile venues that involved managing cross-functional teams and third party vendors. He worked closely with Vancouver Organizing Committee (VANOC) staff, and Olympic partners and sponsors (Atos Origin, Bell, Acer, RICOH, Panasonic, Samsung, Omega) to deliver technology solutions and services to the internal, and external stakeholders such as International Olympic Committee (IOC), International Paralympic Committee (IPC), Court of Arbitration (CAS), World Anti-doping agency (WADA), National Olympic Committee (NOC), and Association of the National Olympic Committees (ANOC). He also teaches Management Information Systems (MIS) courses at Kwantlen University.
  
  Richard holds a PMP, MBA from Queens University, BSc. in Computing Science from Simon Fraser University (SFU), and is currently a CMA candidate.
  
  Documents for Downloading By using or downloading any material from this site, you agree that the material shall be for your personal use only and shall not be reproduced for other parties without the consent of the author. Right click on the document name to download the document to your computer. Left click to open the document in your browser window if your browser supports the file extension.
  Cultural Diversity - WongPD48.PDF
  
  Contact
  Richard P. Wong, MBA, PMP
  4205 Castlewood Cres,
  Burnaby, B.C.
  V3G 2M1
  T: 604-908-4205
  e: [email protected]
  [Back to seminar program]
  
  
• Project Management at the 2010 Olympic and Paralympic Winter Games
  Duncan Wood, PMP
  
  Abstract The Olympic Games represents one of the largest sporting events in the World and arguably the ultimate in project management
  
  The objective of this presentation is to provide an insight into how project management is being implemented at VANOC. Specifically the presentation will provide an overview of how project management techniques are incorporated into the Overlay Department. It will furthermore identify some of the difficulties encountered in attempting to implement the project management processes.
  
  Biographical Outline Duncan Wood, PMP has over 10 years experience in international project management throughout Asia and South America. He is currently employed as a Project Manager for the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games where he is working with the Overlay Department, responsible for the temporary infrastructure of the Olympic Venues.
  
  His project management experience includes developing, executing, and monitoring project work plans, budgets and providing deliverable quality, based on accepted project management standards.
  
  Duncan holds a PMP and an MSc. in Environmental Science.
  
  Documents for Downloading By using or downloading any material from this site, you agree that the material shall be for your personal use only and shall not be reproduced for other parties without the consent of the author. Right click on the document name to download the document to your computer. Left click to open the document in your browser window if your browser supports the file extension.
  Planning Olympics - WoodPD48.PDF
  
  Contact
  Duncan Wood, PMP
  1-1588 Duthie Ave
  Burnaby, B.C.
  V5A 2R6
  T: 604-291-1010
  e: [email protected]
  [Back to seminar program]
  
  

This page updated June 30, 2010