Twelfth Professional Development Seminar:
Team Dynamics
Society of PM Professionals of Greater Vancouver
Click on a presentation or workshop title to view
the abstract, biography, contact information, and documents available
for download.
Seminar Program, April 23, 2003
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Nine Steps to Measuring Team Performance
Alix Larson, BA Communications
Abstract
When considering team or department performance you can't tell if you're
winning if you don't keep score. The performance measurement tool, Balanced
Scorecard helps track your hits and misses. In this practical, 'hands-on'
presentation, participants will be introduced the basics of the Balanced
scorecard, how to develop and implement it in nine steps. It is intended for
anyone who uses performance measurement but has limited experience.
Biographical Outline
Alix Larson has over 10 years experience in organization development,
facilitation and coaching with an emphasis on performance improvement. As a
trainer she focuses her programs on team and leadership development, conflict
management and communication.
Alix has a degree in communications from SFU and over the past 10 years has
furthered her professional development in the areas of organization development
at University Associates (Arizona), conflict resolution & negotiation at the
Justice Institute of BC and coaching at UBC & Coaches Training Institute
(California).
Documents for Downloading
By using or downloading any material from this site, you agree that the material
shall be for your personal use only and shall not be reproduced for other parties
without the consent of the author. Right click on the document name to download
the document to your computer. Left click to open the document in your browser
window if your browser supports the file extension.
BalancedScorecardALarsenPD12.PDF
Contact
Alix Larson, BA, Dip Ed.
Larson & Associates
Phone: 604.430.4427
E-mail: [email protected]
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Communications Effectiveness on Projects
Jim Marshall, PMP
Abstract
Effective communications skills. Every Project Manager needs this skill in
order to be successful, and most clients expect it. But how do I know if I am
an effective communicator? More important, if I know I am not an effective
communicator, can I become one? Is this an innate skill, or one I can develop?
In this presentation, Jim Marshall will review the skills and attributes to
look for in an effective communicator, how and when the successful Project
Manager needs to apply this skill, and the steps you can take to become a
better communicator.
Biographical Outline
Jim Marshall is an accomplished Project Manager and one of the Principals of
InFocus Enterprises, a Vancouver-based Management Consulting firm. With over 15
years of hands-on experience, Jim has lead both large and small projects in
both the private and public sectors. Assignments have included stints in
Finance and Banking, Insurance, and Healthcare. Projects he has lead have
included both technology implementations and business process re-engineering
initiatives.
Documents for Downloading
No presentation documents or presenter contact information are
available for publication. Contact the
Registrar of the Society for assistance in obtaining these items
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The Evolution of the Two-dimensional Model of Project Results and Team Enablers
Cynthia Caine, MA, PMP
Abstract
The Guide to the PMBOK breaks the Project Management Body of Knowledge into
nine knowledge areas without identifying either the relative importance of the
components or any relationships between the components. We have not only split
these areas into two dimensions but propose that there is a cause-effect
relationship between what we called Enablers and the desirable project results.
Project results were measured by compliance to plan in four PMBoK areas -
Scope, Time, Cost and Quality. Initially, the other five PMBoK knowledge areas,
Human Resources, Communications, Risk, Procurement and Integration, were to
constitute the People Enablers dimension. The enablers are only a means to the
end; only the project results matter. Although the enablers are, in our view,
critical to success, they have not been measured and thus have not been
consciously managed.
After reviewing the literature as well as our earlier work on a two-dimensional
Quality model and the desired attributes of Design/build Project Managers, we
concluded that splitting the knowledge areas of the PMBoK provides a suitable
model for measuring project performance and team enablers and that there is a
strong case that soft skills significantly affect project performance and
likely are more important than hard skills.
The topic discussed today, "The Evolution of the Two-dimensional Model of
Project Results and Team Enablers" is in reference to the paper listed below.
This paper will be presented at the Project Management Institute Southern
Alberta Chapter Symposium 2003 � Project Management: The Human Touch in Calgary from April 30th to May 2nd.
Title: Using the PMBoK Knowledge Areas to Develop a Two-dimensional Model of
Project Results and Team Enablers
Authors: Bryan R. McConachy, PMP, PMI Fellow
Cynthia A. Caine, MA, PMP
Biographical Outline
Cynthia Caine, MA, PMP has entered the field of project management through her
extensive experience in education. After successfully completing a library
renovation where she was responsible for physical plant, acquisition of content
and information systems, she made a career change. As well as project
management, her formal training and work experience over the past 20 years
includes education, marketing, information systems, accounting and economics.
Documents for Downloading
No presentation documents or presenter contact information are
available for publication. Contact the
Registrar of the Society for assistance in obtaining these items
[Back to seminar program]
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Project Risk and Team Building Workshop
Robert Schulz, PMP
Abstract
Team building is a key activity in all projects. Team building techniques may
be used to reduce project risks associated with Team Dynamics. The workshop
will divide the participants into five groups, each with the task of analysing
a project scenario for project risks associated with the described team
dynamics. The participants will then brain-storm team building techniques that
may be used to address each of the risks. Finally, each group will present
their findings to all participants in a five minute presentation.
Biographical Outline
Robert Schulz is a project manager and business analyst with Sierra Systems
Group in Vancouver. Robert works primarily in the forest industry, managing
systems implementations, conducting technology reviews and performing strategic
planning in forestry, sawmill, and pulp & paper operations. Robert obtained
his PMP certification in December 2002.
Documents for Downloading
By using or downloading any material from this site, you agree that the material
shall be for your personal use only and shall not be reproduced for other parties
without the consent of the author. Right click on the document name to download
the document to your computer. Left click to open the document in your browser
window if your browser supports the file extension.
RiskRSchulzPD12.PDF
RiskWorkshopExerciseRSchulzPD12.PDF
RiskWorkshopOutputsRSchulzPD12.PDF
Contact
Robert Schulz, PMP
AJAE Consulting Ltd.
Phone: 604.855.5255
Mobile: 604.309.5233
E-mail: [email protected]
Web: www.ajae.ca
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Decisions in Groups: GroupThink
Gary G. Graham, MA, CD, PMP
Abstract
We have a disciplined, structured and professional approach to project
management that includes well-established concepts, methodologies, processes
and practices. We have populated projects with well-qualified, experienced and
dedicated project management professionals. We have a powerful array of
project management tools at our fingertips.
And, yet, we still see many projects that fail to achieve their stated
objectives on time, in scope and within budget � some times with disastrous
results!
Perhaps we are forgetting or, at least, under-appreciating a project reality �
projects are a very much dependent on the people that are assigned to achieve
the planned results in a collaborative, cooperative team environment.
"Decisions in Groups: Groupthink" explores team dynamics using the 1986
Challenger Disaster as a case study to explain why, sometimes, the very nature
of teams may contribute to faulty decision making that, in turn, leads to
project failure. Gary will suggest that Project Management leaders and team
members must be aware of and equipped to deal with the "Groupthink" phenomenon
to better assure project success.
Biographical Outline
Gary G. Graham, MA, CD, PMP is a seasoned manager and consultant whose career
path has included both private and public sector experiences. His passion is
leadership in an operational environment. His focus is on providing training
and consulting services on the "people-side" of projects and operational
management.
Gary served as a manager and policy advisor in several Federal Government
departments (Department of National Defence, Indian Affairs and Northern
Development, Health Canada, Public Service Commission and the Treasury Board
Secretariat). Since 1996, Gary has been providing management consulting and
training and development services and programs in project management and
procurement (contracting, procurement and materiel management). His interests
and experiences include project management (human resource, communications and
procurement management), general management practices (leadership, team
performance, communications and organizational development), materiel
management, contracting and procurement, and, training program development and
delivery.
Gary is a certified Project Management Professional, a Past President and
Director Professional Development in PMI Ottawa Valley Outaouais Chapter, a
Director, PMI Vancouver Island Chapter and a Life Member of the Materiel
Management Institute. Gary is resident of Victoria, British Columbia. Gary is
President of Cosmos Consulting Group Inc. (incorporated in 1991)
Documents for Downloading
No presentation documents or presenter contact information are
available for publication. Contact the
Registrar of the Society for assistance in obtaining these items
[Back to seminar program]
This page updated November 16, 2009