| VOLUNTEER MANUAL |
| Name of File | Content and Purpose |
| User Accounts To Validate | Registration Forms for users who are ready to be validated as first-time users.
After validation, put into Forms To File. If there are problems with a Registration Form, create a request in Request Tracker and contact the user to explain the problem and how to resolve it. Write the date and the RT # on the top right corner of the Registration Form and put it in the Request Tracker Problems file folder. |
| Forms To File | Registration Forms ready to be filed. Filing Cabinets are across the hall in the equipment room - file Individual's Registration Forms according to last name and Group Registration Forms in the separate drawer provided. |
| Request Tracker Problems | Paper relating to problems logged in Request Tracker, such as Registration Forms completed incorrectly or submitted without an online registration completed. The RT# and date should be in the top right corner. Check this file when a user tells you they received a call from us about their registration. |
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